Remote Play Not Connecting



Is Steam Remote Play not working when trying to share your game with your friends? Don’t worry as this troubleshooting guide will show you the fixes for this problem.

  1. Steam Remote Play Not Working
  2. Remote Play Not Connecting Steam
  3. Remote Play Not Connecting
  4. Remote Play Not Connecting To Ps5

What is Steam Remote Play?

Remote Play is a new feature in Steam that allows friends to share a game together over the internet, with one streaming the game from his or her hardware while the other using an internet connected device such as a laptop, PC, or smartphone.

  • There is a known bug in Steam Remote Play: if you are using more than one network connection in your host or guest device, Steam Remote Play will not work. So you need to disable the unnecessary network connection. Right-click the network connection icon in the Taskbar and then select Open Network & Internet settings.
  • Click the at the top right corner of the screen you’re using for Remote Play. You’ll see a message that says “This Remote Play session will be disconnected”. To quit Remote Play while your PS4 console is in rest mode, select the checkbox for Put the connected console in rest mode.
  • Steam Remote Play works by connecting you to a game on one computer when the game process is actually running on another computer elsewhere. Through Steam, game audio and video is captured on the remote computer and sent to the device. The game input (keyboard, mouse or gamepad) is sent from the device you are using to the game process on the.

Only one copy of the game is needed in order for Steam Remote Play to work, so as long as the game supports local multiplayer, you and your friends can play it over the internet.

Restart Remote Play on your PC. If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes. Once you sign into the Remote Play app on your PC, it also signs you into the primary account. This causes PS Remote Play app to close. The workaround is to create a 2nd account, sign into that on the PS4, and then configure Remote Play to use the secondary account. Once you start Remote Play, you switch to your primary account.

Depending on the game and your internet connection, you can invite more than four of your friends in this setup.

Reasons why Steam Remote Play may stop working?

While Steam Remote Play works majority of the time, some users may experience issues using it. Below are some of the known reasons why Remote Play may fail to work, or may not connect properly.

Steam Remote Play Not Working

Steam client is outdated.

Remote Play Not Connecting

If your Steam client is outdated, you won’t be able to use Remote Play. Make sure that you update it before attempting to invite or join a game using Remote Play.

Connecting

By default, Steam client should notify you if there’s a needed update that you must install.

Using Steam beta version.

If you happen to be using the beta version of Steam, Remote Play will not work at all. Delete the current Steam version you’re using and install the main Steam client.

Game does not support local multiplayer or Steam Remote Play.

Some games may not have local multiplayer feature so Remote Play may not be available. To know if a game supports Remote Play, you can visit the said game’s storepage in Steam.

Internet connection is slow or keeps dropping.

For others, slow connection may be the main reason why Remote Play is not working. This feature requires a decent amount of broadband connection speed. If you are on mobile data connection, or if your wifi is slow, a constant stream of data while playing cannot be established.

The same is true if your internet constantly disconnects.

Using old Windows.

Steam Remote Play is not supported on Windows XP or older so be sure to upgrade to a higher Windows version.

Security software blocking a connection.

Others have reported to us that it’s their security software like firewall that blocks prevents them from using Remote Play. If you’ve already checked all the factors above and you are still having a hard time using this feature, consider tweaking your firewall.

How to fix Steam Remote Play not working?

Below are the known working solutions for a wide variety of Steam Remote Play connection issues.

Verify game supports Steam Remote Play.

If you are not sure whether or not the game you’re trying to share supports Steam Remote Play, you can visit the game’s storepage to double check it.

Update game and/or Steam client.

Both Steam client and game must be updated before Remote Play can work. To ensure that your game is ready, try running it first before using Remote Play. If it launches fine without any alerts for an update, then you’re good to go.

Stop using Steam beta version.

The beta version of Steam does not have Remote Play feature. Delete the current client and install the main one from official Steam website.

Restart Steam.

Sometimes, all it takes to fix Remote Play connection issues is to force Steam client to restart. To do this, pull up Task Manager (CTRL+ALT+DEL) and close Steam application from there.

Update GPU drivers.

Some graphics card drivers may need to be updated in order to fix streaming issues. If you are experiencing bad video, black screen, or poor performance on Remote Play, make sure to update your drivers first.

Try forcing an IP change.

Sometimes, an IP change may occur while you’re in the middle of using Steam Remote Play. To prevent this from happening, you can either try to use static IP address on your computer (host) and your guest systems (friend’s).

Do a quick Google search on how to use a static IP. Exact steps may vary depending on what type of Operating System and device you’re friends may be using.

Do not use IPV6.

Some players have reported to us that using IPv6 instead of IPv4 may cause connection problems when using Steam Remote Play.

To disable IPv6:

  1. Press Windows Key + R to open Run.
  2. Type ncpa.cpl and hit enter to open the networks connections window.
  3. Right-click on your connection and select “Properties
  4. On the networking tab, scroll down to ‘Internet Protocol Version 6 (TCP/IPv6)’
  5. Uncheck the checkbox on the left of this property, and then click OK.
  6. Restart your computer

Turn off Hardware Encoding in Steam.

If your friend’s computer (guest) enabled hardware encoding on his or her Steam client, the feature might hamper good performance of Remote Play. Ask your friend to disable Hardware Encoding and see if that will fix the problem.

Here’s how to turn off hardware encoding in Steam:

  1. Open Steam client.
  2. Click Steam at the upper left.
  3. Click Settings.
  4. Click Remote Play.
  5. Click on Advanced Client options.
  6. Uncheck Enable Hardware Decoding.
  7. Click OK.

Delete and reinstall Steam.

If none of the solutions above work, consider deleting Steam and adding it up again. By default, Steam Remote Play should be configured properly and optimized for you. Be sure not to change anything in your Steam settings before attempting to use Remote Play again.

Suggested readings:

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos and tutorials.

Summary :

Windows 10 Remote Desktop not working? This post not only introduces the causes of the Windows 10 Remote Desktop not working error but also gives several efficient methods to fix the error. You can get the methods from the MiniTool website.

The Causes of the Windows 10 Remote Desktop Not Working Error

Ps4 remote play not connecting

There are multiple causes of the Windows 10 Remote Desktop not working error. And when the error occurs, there is an error message saying that “Remote Desktop can't connect to the remote computer for one of these reasons”. The following are three reasons:

  • Remote access to the server is not enabled.
  • The remote computer is turned off.
  • The remote computer is not available on the network.

So what are the detail causes of the error? I have listed some of the most common causes below:

  • Internet connection is not stable.
  • Login credentials are not matching.
  • RDP is not working after updating Windows.
  • Antivirus or Firewall problem.
  • Network Profile problem.

Learn how to troubleshoot Internet connection problems with these 11 tips incl. WiFi connected but no Internet Windows 10, router not connecting to Internet.

How to Fix the Windows 10 Remote Desktop Not Working Error?

Remote Play Not Connecting

After you have known the causes of the Windows 10 Remote Desktop not working error, you maybe wonder how to fix the error. Then keep reading, and you can find several useful methods.

Method 1: Change Firewall Settings

The first method you should take to fix the Windows 10 Remote Desktop not working error is to change the Firewall settings. Here is the tutorial:

Step 1: Type allow an app through windows firewall in the search box and then click the best match one.

Step 2: Click Change settings on the top right corner.

Step 3: Find Remote Desktop and then check the box under the Private tab. Click OK to save changes.

Step 4: Close the window and then the Remote Desktop connection not working error should be fixed.

If you want to turn Windows Firewall for Windows 10 on or off, this post will tell you all the steps and show you a great alternative to Windows Firewall.

Method 2: Allow Remote Desktop Connections If Not Allowed

If the Remote Desktop connections are not allowed in your Windows, then the Windows 10 Remote Desktop not working error will occur.

Follow the instructions to allow Remote Desktop connections:

Step 1: Press the Win key and the I key at the same time to open Settings.

Step 2: Click Update & Security and then go to the For developers section.

Step 3: Find Change settings to allow remote connections to this computer in the right panel and then click Show settings next to it.

Step 4: Check the box next to Allow Remote Assistance Connections to this Computer. Click Apply and OK to save changes.

Step 5: Close the window and then the Remote Desktop can't find the computer error should be fixed.

Method 3: Remove Your Remote Desktop Credentials

When your Remote Desktop credentials are not matching, then the Windows 10 Remote Desktop not working error will occur if you try to connect to another remote computer. Therefore, you should try to reset your Remote Desktop credentials.

Step 1: Type Remote Desktop connection in the search box and click the best match one.

Step 2: Type in the remote computer’s IP address. If there are any credentials saved for this specific computer, you will be given the option to either edit or delete.

Remote Play Not Connecting Steam

Step 3: Click delete to remove the credentials.

Step 4: Retry connect the remote computer and then check if the error is gone.

Method 4: Add the Remote Computer’s IP Address to Your Hosts File

You can also try to add the remote computer’s IP address to your hosts file to fix the Windows 10 Remote Desktop not working error. Here is the tutorial:

Step 1: Type cmd in the search box and then right-click Command Prompt to choose Run as administrator. Click Yes.

Step 2: Type cd C:/Windows/System32/Drivers/etc in the Command Prompt window and then press the Enter key.

Step 3: Type notepad hosts in the window and then press the Enter key to open the hosts file in notepad.

Remote

Step 4: Add the remote computer’s IP address to the end of the file. Click File and then choose Save. Click Close.

Step 5: Try to connect remote computer again and then check if the error is gone.

Method 5: Make Changes to the Registry Editor

You can fix the Windows 10 Remote Desktop not working error by making changes to the Registry Editor. Here is the way to make changes:

Step 1: Press the Win key and the R key at the same time to open the Run box.

Step 2: Type regedit in the box and then click OK. Click Yes to open Registry Editor.

Step 3: Navigate to HKEY_CURRENT_USERSoftwareMicrosoftTerminal Server Client.

Step 4: Right-click the empty space on the right side and then choose New > DWORD (32-bit) Value. Name it RDGClientTransport.

Step 5: Double-click this new key to open its Properties. Set Value data to 1 and click OK to save changes.

Step 6: Try to connect the remote computer one more time and check if the error still exists.

Method 6: Change Network Properties

If your network has been set up as Public, then the Windows 10 Remote Desktop not working error may occur. Thus, you can change the network from Public to Private. Follow the instructions below the change network properties:

Step 1: Open Settings and then click Network & Internet.

Step 2: Go to the Status tab and then click Change connection properties in the right panel.

Remote Play Not Connecting

Step 3: Choose Private under Network profile.

Step 4: Retry to connect the remote computer and then see if the error still persists.

Many people want to set and use remote desktop in Windows 10, but don’t know how. I’m writing this to help them out.

Bottom Line

Remote Play Not Connecting To Ps5

From this post, you can know the causes of the Windows 10 Remote Desktop not working error. Besides, you can find the methods to fix the error. If you cannot connect the remote computer, then you can try the methods mentioned above.